intune troubleshooting
Windows macOS iPadOS iOS Android Linux
macos Platform SSO will not complete
Issue Solution
macos platform sso error 10002
Issue Receiving error code 10002 in Intune for platform SSO configuration profile assigned to a macOS device. The macOS device also had a Microsoft Enterprise SSO Plugin for Apple Devices configuration profile also assigned to the macOS device. Solution Apparently the error message is due to conflict between the macOS Platform SSO and Microsoft Enterprise …
cannot disable macos firewall on the device- controlled by intune
Issue I wanted to change firewall settings in Intune for macOS from Enabled to Not Configured so that I can conduct scans and other tests on the macOS devices but it was not working. I could not access the macOS firewall settings directly on the macOS device because it still indicated that it was controlled …
cannot disable macos firewall on the device- controlled by intune Read More »
Locked out of macos device
Issue You are locked out of macOS computer. You have tried logging in with a wrong password for more than three times and now you are not being presented with the option to reset your password using your Apple ID or recovery key. Anytime you try with another wrong password you are presented with a …